Confirmed Service Customer
I had a 7:45am appointment for Oil change & tire rotation. Upon calling in 1 week prior to make appointment, never was assigned a service rep. Once I arrived, I was advised to just wait, and someone would be with me shortly. Well... after 15- 20 minutes of waiting and no one was even acknowledging my existence in the service office. There were reps. talking to each other about what they had for dinner the night before and others were just thumbing through their cell phones. Luis Amador (Service Rep) walked in and saw me standing there. He immediately asked me if someone was helping me. I said no one is and looks like they don't care to help either. Needless to say, that my next appointment I will request to be helped by Mr. Amador. He was very helpful and professional. I highly recommend him.
Frank B.
MIAMI LAKES,
FL
Business Response
Frank, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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